NMS has an exciting opportunity for an experienced General Manager (GM) to support a new contract in Barrow, AK: Ilisagvik College. The ideal candidate is a passionate, high-energy, motivated manager exhibiting a strong culinary background in restaurant and/or higher education. This GM must have demonstrated capabilities in casual dining, event/banquet management and employee/team training & development.

The ideal candidate will personally – or through direct reports – ensure client & customer service satisfaction with efficient cost-effective management including meeting and exceeding stated expectations. The GM is accountable for the overall management of all operations, administration, supervision, direction of all business activities and achieving financial goals which meet the business objectives. Daily client and customer contact is required.

This is a year-round position working in Barrow, AK. The rotational schedule is 3-weeks on & 3-weeks off. The point of hire origin is Anchorage, AK. NMS will provide airfare to Barrow, AK. Housing is provided including three meals per day. Daily service for breakfast, lunch and dinner will be less than 40 students per meal service.

• Provides team leadership by ensuring cohesiveness at the unit and with the client.
• Directs daily food service operations in order to provide quality products operations including menu evaluation, planning, purchasing, inventory, receiving, food preparation and storage.
• Maintains and implements sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations.
• Accountable for the execution of product and service quality by maintaining the highest level of delivery.
• Actively involved in daily operations, promotes, and supports workplace diversity initiatives.
• Executes strategic plan by implementing short-term and long-term goals that align with the scope of services, mission, and values.
• Manages by providing positive and constructive feedback to employees in order to reward, coach, and motivate.
• Supervises day-to-day work activities, assigning and prioritizing activities, and monitoring operating standards.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety related training, and maintaining on-going communications with employees.
• Maintains kitchen and storage facilities to meet/exceed sanitary conditions.
• Provides direction to employees and independently determines and develops approach to solutions, work is reviewed periodically and ensures objectives have been met.
• Motivate and guide others to work hard by building a sense of teamwork and commitment including clearly communicating and reinforcing team goals, cooperation, and excellence.
• Develops and administers schedules and performance evaluations.
• Responsible for the selection, orientation and training and development of employees, including initiating personnel actions, such as the hiring and termination of employees.
• Monitors internal quality assurance and food safety audit process including HACCP record keeping.
• This position is responsible for the supervision of staff.
• Other duties that are pertinent to the department or unit’s success may also be assigned.

• Must have a High School Diploma or GED equivalent.
• Must have three (3) years of documented general manager experience working in a commercial kitchen supporting a food service operation in a restaurant, hotel, higher education, or hospital setting.
• Must have an Alaska Food Handler’s Card or ServSafe contingent upon 30 days of hire.
• HACCP ServSafe certification required contingent upon 30 days of hire.
• Daily client and customer contact is required.
• A thorough knowledge of managing, planning, and organizing the type of activities in assigned area with the ability to address the technical matters involved. Must be able to review and work with general business reports - sales, budget, labor, cost, etc.
• Must have basic proficiency in MS Office Suite Word, Excel, PowerPoint, and Outlook.
• A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.
• Contract requires employees to speak, understand, read, and write English.

Preferred Qualifications

• Preference given to individuals with a minimum of five (5) years consecutive employment in similar operations with comparable responsibilities.
• Candidates with extensive food service management, knowledge and experience are preferred.
• Culinary Arts degree and/or formal culinary training.

Working Conditions and Physical Requirements

Weather:  Indoor/Outdoor (Occasional exposure to moderate weather)

Noise level:  Moderate

Description of environment: This is an industrial kitchen located in a higher education setting.

Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Travel: None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.